TERMS & CONDITIONS

  1. For Round Trips additional pick up(s) and/or drop off(s) extra charges will apply (depending on the distance).
  2. The Rockies Transfer is to be Paid in full at the beginning of any event/run at Pick up time at the first address.
  3. Vehicle cannot be loaded beyond seating capacity (14 passengers)
  4. It is important to arrive on time. With that being said, If client exceeds the 15 minutes grace period they will be charged $85.00 for every 30 minutes. (The Rockies Transfer cannot guarantee the availability of overtime for the vehicles.)
  5. The Rockies Transfer regrets that we are not responsible for any articles left in our vehicles, nor are we held liable for any unforeseen delays or inconvenience caused to clients due to roadway or weather conditions, mechanical or electrical breakdowns or any other circumstances that are beyond our control.
  6. NO SMOKING is allowed in any of our vehicles.
  7. The Rockies Transfer reserves the right to terminate the run or to eject any objectionable person or those using drugs, intoxicants or in unsafe behavior at the discretion of the driver Without Any Refunds.
  8. An additional 25% cancellation Fee will be applied for cancellations within 48 hours of any event and a partial amount of 35% will be charged if reservation is canceled within 24 hours.
  9. In the event, you need to use the bathroom (Rest stop) The Rockies Transfer will accommodate one stop not exceeding 10 mins; where by all passengers can also use the bathroom. Please keep in mind this may affect the travel time.
  10. Clients are to be seated at all times while the vehicle is moving. We will not be held responsible for any injuries suffered by any client or their guests.
  11. Any damages occurred inside/outside the vehicle by the customer will result in cancellation in service or the customer will be charged for damages on the spot by the driver / company.
  12. All information provided from the renter is binding and cannot be changed without The Rockies Transfer acceptance.
  13. Waiting time for international arrivals in YYC, no charge for the first 45 mins after actual flight arrives, and 30 minutes for domestic arrivals. After those times, charges may apply from the vehicle’ hourly rate, plus the additional airport.14. Price are in CAD dollars
  14. Price are in CAD dollars.